Terms of service

Terms & Conditions

Effective Date: 11/12/2025

Welcome to Upscale Events! These Terms of Service (“Terms”) govern your use of our website, services, and venue rental offerings. By accessing or using our website or booking our venue, you agree to these Terms in full.

1. Venue Services

Upscale Events provides rental of event space and related services for private and corporate events . All event bookings are subject to a signed rental agreement outlining the specific terms, including payment, cancellation, and refund policies. The signed rental agreement takes precedence over these Terms for matters related to event services.

2. Website Use

You agree to use our website only for lawful purposes and in ways that do not infringe on the rights of others or restrict or inhibit their use of the website.

3. Data Collection and Privacy

Opt-Out Instructions for SMS/Messaging: You may opt out of receiving SMS messages at any time. To opt out of future SMS communications, text STOP or CANCEL to unsubscribe.

Message Frequency Disclosure: Message frequency varies. 

Message Types: You will receive account notifications and customer care messages.

Message and Data Rates: Message and data rates may apply.

Help and Assistance: For help, text HELP for assistance or call us directly 602-830-4416.

We use Google Analytics and other third-party tools to collect data about website visitors to improve our services. This data includes anonymized information such as IP addresses, device types, pages visited, and browsing behavior. No personally identifiable information is collected through Google Analytics unless voluntarily submitted by you through contact forms or bookings.

For details on how we collect and use your data, please see our Privacy Policy                  [ https://upscaleeventspace.com/policies/privacy-policy ].

4. Intellectual Property

All content on this website, including text, images, logos, and designs, is owned by Upscale Events or its licensors and is protected by copyright and trademark laws. You may not reproduce or use any content without our express written permission.

5. Limitation of Liability

Upscale Events is not liable for any damages arising from the use or inability to use our website or services, including indirect, incidental, or consequential damages.

6. Changes to Terms

We may update these Terms from time to time. Your continued use of the website or services after changes indicates your acceptance of the new Terms.

7. Contact

For questions about these Terms, please email us at info@upscaleeventspace.com or call (602) 830-4416.